We are here to answer your questions and provide support in any way we can. We're committed to providing exceptional client service in whichever way is most convenient for you.

Customer Care Center

Personal Banking


Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking


BillPay Customer Support: Hours of Operation: 7am - 1am EST
7 days a week

Loan Payments:
Newtrust Financial
Kaula Lumpur,Malaysia 32255-1390

For Debit Card activation and/or PIN reset

To report Lost or Stolen Debit Cards please call +601-056-12492.

For customer complaints please email (This email is for Consumers only and any use by a business for soliciting​ services will be reported to applicable regulatory authorities for abuse).